Privacy Policy
Privacy Policy
Effective Date: 6 July 2026
This Privacy Policy describes how Onda Research (the "Site", "we", "us", or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from Onda Research.
As a UK-based business, we process your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR). For the purposes of applicable data protection laws, Onda Research is the data controller.
1. Information We Collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. We refer to any information that can uniquely identify an individual as "Personal Information".
Device Information
Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: Shared with our processor Shopify, and analytics providers such as Google.
Order Information
Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers and other payment methods offered at checkout), email address, and phone number.
Purpose of collection: To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and, when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: Collected directly from you during checkout.
Disclosure for a business purpose: Shared with our processor Shopify, secure payment gateways, and shipping/fulfillment couriers.
2. Legal Basis for Processing
Under the UK GDPR, if you are a resident of the United Kingdom or the European Economic Area (EEA), we process your personal information under the following lawful bases:
Your consent (e.g., for non-essential cookies and email marketing).
The performance of the contract between you and the Site (e.g., fulfilling an order).
Compliance with our legal obligations (e.g., tax and accounting requirements).
For our legitimate interests, which do not override your fundamental rights and freedoms (e.g., fraud prevention and business analytics).
3. Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you.
Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
Google: We may use Google Analytics and Google Merchant Center to help us understand how our customers use the Site and to run advertising campaigns. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
4. Behavioral Advertising & Retargeting
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
We use Google Analytics and Google Ads (including Google Merchant Center) to serve targeted advertisements based on your prior interactions with our Site.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative's (NAI) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
Opting Out of Advertising: You can opt out of targeted advertising by using the following links:
Google: https://www.google.com/settings/ads/anonymous
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
5. Your Rights (UK GDPR)
If you are a resident of the UK or the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased.
You have the following rights:
The right to access: You can request copies of your personal data.
The right to rectification: You can request that we correct any information you believe is inaccurate or incomplete.
The right to erasure: You can request that we erase your personal data, under certain conditions.
The right to restrict processing: You can request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You can object to our processing of your personal data, under certain conditions.
The right to data portability: You can request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you would like to exercise any of these rights, please contact us using the information provided below.
6. Data Retention
When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to erase this information. We are legally required to keep basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for a minimum of six years after they cease being customers for tax and legal purposes.
7. Cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences.
In compliance with PECR, we will ask for your explicit consent before placing any non-essential cookies on your device. You can manage or opt-out of these cookies at any time via our Site's cookie consent banner. Please note that blocking essential cookies may impact your user experience and parts of our Site may no longer be fully accessible.
8. Changes to this Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
9. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@ondapeptides.com or by mail using the details provided below:
Dean & Dwyer Ltd (trading as Onda Research)
68 Coalville Road
St. Helens, Merseyside, WA11 9JS
United Kingdom
If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO.